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WHO WE ARE

This website is owned and operated by Manuka Wellbeing. To understand how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website, please read this privacy policy.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. CHANGES

We reserve the right, at our discretion, to change or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to our other website terms and conditions. Please let us know what you think of it.

2. THE DETAILS YOU SUPPLY

We collect information from you when you register on our site, place an order, or enter other information on our site. You may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

Your personal info is only used for processing and invoicing your order. If you’d like to stay up to date with Manuka Wellbeing news, opt in via our Facebook page, Instagram Page and Twitter account on this website or email info@manukawellbeing.com

If you’d like to inspect or change your personal data on file, please contact us as per the above details.

3. YOUR DATA IS TOP SECRET

We will never disclose your personal information to other agencies or companies without your explicit consent, unless required by law.  We hate spam as much as you do, so we’ll never sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

4. HOW WE USE YOUR INFO (INCLUDING YOUR EMAIL ADDRESS)

When you register, make an order, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise your experience and deliver content and products we think you’ll like
  • To make our website a nicer place for you to spend time
  • To better respond to your customer service requests
  • To run a contest, promotion, survey or other site feature
  • To quickly process your transactions
  • To email you or follow up about your order, questions or requests
  • To send you info (like handy tips) related to what you’ve ordered
  • To share new products or special offers from Manuka Wellbeing. (But only if you opt in to receive these emails when you place an order.)

If you prefer to never get another email from us, just click the ‘unsubscribe’ link at the bottom of any newsletter. If you’ve already deleted them, please email us at info@manukawellbeing.com  and we’ll take you off our email database. You’ll then get one last email to say that you won’t get any other emails.

5. HOW WE PROTECT YOUR INFORMATION

Our website is scanned on a regular basis for security holes and known vulnerabilities, so our site is safe and we use regular Malware Scanning.

6. SORRY IF YOU DON’T SPEAK ‘GADGET’

Translation: This section is about all the technical things going on ‘behind’ our site to keep you safe and your stuff secure.

We’re extra vigilant when it comes to keeping your personal info safe and implement a whole lot of security measures when you place an order. All transactions are processed through a gateway provider – never stored or processed on our servers.

Your personal info is contained behind secured networks and only accessible by a limited number of people with special access rights to such systems and are required to keep the information confidential. And all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We take all reasonable steps to keep secure any information which we hold about you and keep it accurate and up to date. If any of the details we hold about you aren’t correct, email us on info@manukawellbeing.com and we’ll fix them.

Our team and contractors who work on our IT systems are legally obliged to respect the confidentiality of any personal information held by us.

7. CREDIT CARD DETAILS

We only store your Credit Card details if you choose to do this to make your next order quick and easy. These are stored on the payment gateway service provider.  Otherwise we don’t keep them.

8. MMM, ‘COOKIES’ . THEY SOUND DELICIOUS

Cookies are small files that our site transfers to your computer via your Web browser (if you say it’s ok). These cookies help us recognise your browser and capture important details – like remembering and processing the items in your shopping cart. They also help us understand your preferences based on what you do on our site and make it a better experience for you. They also give us pointers about site traffic and interaction so we can keep improving the site in the future.

Through your browser settings, you can either let your computer warn you each time a cookie’s being sent or turn off all cookies. Since every browser is different, check the Help Menu to learn how to do this. If you turn cookies off, some features will be disabled, but you’ll still be able to place orders.

9. THIRD PARTY LINKS

We don’t include or offer third-party products or services on our website.

10. GOOGLE

We use Google AdSense Advertising on our website. Google’s advertising requirements can be summed up by Google’s Advertising Principles, which aim to provide a positive experience for users. Google uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

11. DEMOFRAPHICS AND INTERESTS REPORTING

We, along with third-party vendors such as Google use first-party cookies (like Google Analytics) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions related to our website. Don’t know about you, but all this talk of cookies is making us peckish.

You can opt out of Google advertising using the Google Ad Settings page, or by visiting the Network Advertising Initiative Opt Out page or the Google Analytics Opt Out Browser add on.

12. GETTING IN TOUCH

We, along with third-party vendors such as Google use first-party cookies (like Google Analytics) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions related to our website. Don’t know about you, but all this talk of cookies is making us peckish.

You can opt out of Google advertising using the Google Ad Settings page, or by visiting the Network Advertising Initiative Opt Out page or the Google Analytics Opt Out Browser add on.