SHIPPING INFORMATION

Shipping times

In New Zealand, Australia, Singapore and Indonesia (Jakarta) we have overnight shipping to most places, so it should be there within 48 hours (some rural addresses could take longer).

Australian Orders will not be shipped to Western Australia.

For other locations, please email us: info@manukwellbeing.com  or call us
+64 6 241 8153 with your query and we will come back to you.

Delivery company

Manuka Wellbeing uses Courier Post and UHL to deliver your honey.  We can’t deliver to a PO Box, so we need a physical address when you place an order.

Tracking

We track all Manuka Wellbeing Honey orders.  When you’ve placed your order, we’ll email you when it is dispatched with your unique tracking number.

If your honey doesn’t arrive within the estimated shipping time please info@manukwellbeing.com  or call us +64 6 241 8153 and we’ll chase it up.

Where we ship to

Currently, we directly ship to New Zealand and Australia, with the exception of Western Australia, due to quarantine regulations for bees and bee products in WA.

For countries outside of New Zealand and Australia, please email us on info@manukwellbeing.com and we will respond within 24 hours about our shipping availability.

Cancelling your order

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How long do I have to return an order?

We aim to ship our orders daily, so if you wish to cancel or amend your, call us as soon as you can on +64 6 241 8153, and we’ll see what we can do.

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